SHIPPING & RETURNS
When will my products ship out?
Orders will ship out within 24 - 48 hrs.
What are your shipping rates?
PREPAID ORDERS - No delivery charges for all prepaid orders.
COD - RS. 35 for orders below RS. 600 ,No COD Charges for orders above RS. 600
When will I receive my order ?
2-3 days after we ship it , COD orders takes little longer for delivery
but time frame is not guaranteed.
Why don't you guarantee time frame?
We can only guarantee what is in our control. We place our faith and trust in our shipping providers, but cannot guarantee their performance.
Can I return products?
Products can be returned within 15 days from the date of delivery.
Payment Refunds are applicable only in case of damaged product or delivery of incorrect product.
If the goods are being returned because they were incorrectly supplied, then we will also refund the postage,if any paid by the customer. Refunds will be given via payment method supplied at time of ordering.
Please enclose your name, address, order ID number and reason for return/exchange with your returned products and send it to:-
L 539 model town
We aim to handle your returns within three working days of receiving the goods.
You can Email Us at firstname.lastname@example.org within 15 days from date of delivery if unsure.The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guidelines for a valid return:
•Product , should be in original condition not opened or used
•Box should be retained and returned
An easy cancellation process is available for all our customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.
You can cancel an order in easy step:
Email us on email@example.com
Please Note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.
Your refund will be initiated by us within 3 business days of receiving the refund request and authorization of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund, again we can't guarantee the timescale on this.
MODE OF REFUND
For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.